This privacy notice tells you what to expect me to do with your personal information.
•    Contact details
•    What information we collect, use, and why
•    Lawful bases and data protection rights
•    Where we get personal information from
•    How long we keep information
•    How to complain

 

Contact details

Telephone: 07989 248140
Email: email@rosemaryparkinson.co.uk

What information I collect, use, and why
I may collect or use the following information to provide and improve products and services for clients:
•    Names and contact details
•    Occupation
•    Information relating to compliments or complaints
•    Records of meetings and decisions

I may collect or use the following personal information for information updates or marketing purposes:
•    Names and contact details
•    Marketing preferences

I may collect or use the following personal information for dealing with queries, complaints or claims:
•    Names and contact details
•    Photographs
•    Correspondence
•    Location data

Lawful bases and data protection rights
Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis I rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

• Your right to rectification - You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.

• Your right to erasure - You have the right to ask me to delete your personal information. You can read more about this right here.

• Your right to restriction of processing - You have the right to ask me to limit how I can use your personal information. You can read more about this right here.

• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.

• Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you. You can read more about this right here.

• Your right to withdraw consent – When I use consent as the lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

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If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

My lawful bases for the collection and use of your data
My lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent - I have permission from you after I gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent - I have permission from you after I gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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My lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent - I have permission from you after I gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Legitimate interests – I’m collecting or using your information because it benefits you, my organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. My legitimate interests are:

  • If someone makes a query, complaint or claim I need their personal information to be able to respond to them.

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Where I get personal information from

• Directly from you

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How long I keep information: Data retention policy with schedule of Dr Rosemary Parkinson

Introduction
As part of the day-to-day running of my business, I collect and process personal data that I receive directly from you. This personal information is retained in several different formats including letters, emails, operations records, mailing lists, images and statements. The personal data may be stored both as a hard copy and in electronic form. 

 

Aims of the policy 
I will ensure that the personal data that I hold is kept secure and that it is held for no longer than is necessary for the purposes for which it is being processed. In addition, I will retain the minimum amount of information to fulfil my statutory obligations and the provision of goods or/and services – as required by data protection legislation, including the General Data Protection Regulation (GDPR). 

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Retention 
This retention policy (along with its schedule), is a tool used to assist me in making decisions on whether a particular document should be retained or disposed of. In addition, it takes account of the context within which the personal data is being processed and my business practices.

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Decisions around retention and disposal are to be taken in accordance with this policy. 
As and when the retention period for a specific document has expired, a review is always to be carried out prior to the disposal of the document. This does not have to be time-consuming or complex. If a decision is reached to dispose of a document, careful consideration is to be given to the method of disposal. 

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Responsibility 
Dr Rosemary Parkinson is responsible for keeping this retention schedule up to date in order to reflect changing business needs, new legislation, changing perceptions of risk management and new priorities for my business.
Dr Rosemary Parkinson is responsible for determining (in accordance with this Policy) whether to retain or dispose of specific documents.

Disposal
I must ensure that personal data is securely disposed of when it is no longer needed. This will reduce the risk that it will become inaccurate, out of date or irrelevant.
The methods of disposal are to be appropriate to the nature and sensitivity of the documents concerned and include: 

•    Non-Confidential records: place in waste paper bin for disposal 
•    Confidential records: shred documents 
•    Deletion of Computer Records
•    Cloud storage
The table below contains the retention period that I have assigned to each type of record. This will be adhered to wherever possible, although it is recognised that there may be exceptional circumstances which require documents to be kept for either shorter or longer periods. 

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Date created: 24.4.2025                          

Date of review: 24.4.2030

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Appendix 1: Document retention schedule

 

 

 

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